Business systems and empowering employees for improvement

Posted on Tuesday, August 7th, 2012

I’m currently reading “The Referral Engine” by John Jantsch (I’ll add the Amazon link later), but he said something that really struck a chord with me, and that’s when you make what’s expected of your team and clearly define routine work, it frees employees up to think of the more creative questions, like how can […]

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